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Shipping & Delivery We offer free shipping within Hong Kong (except Tung Chung, Ma Wan, Discovery Bay, Outlying Islands and restricted areas - please see below) WE ONLY ship within Hong Kong at the moment (For customers in Canada, please visit our Canada store) For Customers in Macau who wish to make a purchase, please visit our distributor stores. Addresses are as follow: 地址1：亞洲電腦科技網絡有限公司 澳門羅神父街豪信大廈地下 Rua do Padre António Roliz, No 6-6A, Edf. Hou Son, R/C, Macau 電話 Phone：+853 2852 8828/ +853 28530143 地址2：PC Market Computer Company Limited 澳門雅廉訪大馬路70A號幸運閣商場地下T舖 Avenida do Ouvidor Arriaga, No 70A, Fortune Tower, R/C Loja T, Macau 電話 Phone：+853 2582 6688 WE ARE UNABLE to offer free home delivery service to Tung Chung, Ma Wan, Discovery Bay, Outlying Islands (Lantau Island, Lamma Island, Cheung Chau & Peng Chau), Kwai Chung Container Terminal and restricted areas; Please see the table below for additional shipping charges for specific areas. Area Cost Tung Chung $150 Discovery Bay $150 Ma Wan $100 Additional shipping charges could be handed to our delivery driver as the goods is being delivered. We reserve the right to cancel the order if customers are unwilling to pay the additional charges. If your area is not listed, please contact us at sales@zenoxstore.com for alternative delivery and pickup methods Shipping and delivery generally take 7 to 10 working days Our staff members will call you 1 or 2 days before delivery to make arrangement There will be a $50 surcharge per floor if there are stairs We offer assembly service at $250 per order Exchange Policy If the product is unused and found to be defective, exchange can be made within 7 days from the date of delivery Please keep and show your proof of purchase (i.e. invoice, credit card records, etc.) Products which have been used, stained or washed cannot be refunded For products that have been purchased for more than 7 days, refunds will not be offered. Only maintenance and repair services will be available All decisions by Zenox shall be final Please contact us at sales@zenoxstore.com or call 6563 4820/84810418 for more information

SHIPPING & DELIVERY

送貨方式

We have three kinds of delivery services
我們有三種送貨服務 

1. Pick up in our shops 在我們的商店取貨

Target customers : living in Hong Kong or having friends living in Hong Kong who can help to pick up the orders in our shops
目標客戶：居住在香港或有香港居住的朋友，他們可以來到我們的各個商店取貨

Our locations / 商店地址

 

2. Door to Door Service 點到點服務

Target customers : Hong Kong Local customers and oversea customers in specified oversea countries
目標客戶：本地客戶和海外客戶在指定海外國家的地區

Our system will calculated gthe delivery fee according to your shipping destination in Hong Kong local area and the specified oversea countries.
我們的系統將根據您在香港當地運送目的地和指定的海外國家計算出所需運費。

For Hong Kong local cutomers, we will use our own logitis team to provide our delivery service.
對於香港本地的客戶，我們將使用我們自己的貨運團隊來提供我們的送貨服務。

For the oversea customers, we will use DHL or UPS to fulfill the delivery.
對於海外客戶，我們將使用DHL或UPS貨運來完成交付。

 

3. Pick up in SF stations 在順豐服務站

Target customers : living in Hong Kong or having friends living in Hong Kong who can help to pick up the orders in SF stations
目標客戶：居住在香港或有住在香港的朋友，他們可以在不同順豐服務站點接收貨件

Customers can select the closest SF stations from their working or living areas when placing orders for picking up the products.
客戶在下訂單時可以從工作地點或生活區域選擇最近的順豐服務站。

Delivery service type: If you choose a SF Express Courier .Once your order has been dispatched, Foresoon Computer Engineering Company Limited  is not responsible for any losses or damages and delay.
凡選購以順豐站自取的貨品,一經本公司送出,之後責任由貴客自理,本公司一概不負任何責任



Please note that these Terms may be amended from time to time without prior notice. You are advised to check it on a regular basis.

SALES SERVICE

銷售服務

We have FOUR ways for you to easily place order. They are simple, easy and reliable. Because we are Foresoon Computer, the one of the largarest Computer Chain Stiores in Hong Kong.
我們有四種方法讓您輕鬆下訂單。非常簡單，容易和可靠。因為我們是香港最大的電腦連鎖店之一的科訊電腦有限公司。

1. From Web 網上訂購

Click the "Buy Now" button and follow the very simple three steps to finish the order
點擊“加入購物車”按鈕，並按照簡單的三個步驟完成訂單

2. By email 通過電子郵件

Send your order directly to our sales team at buy@foresoon.com.hk
直接發送您的訂單到我們的銷售團隊buy@foresoon.com.hk

3. Via Call 致電給我們

Call our Customer Service Team at (852) 28349983
致電我們的客戶服務團隊（852）28349983

4. Whatsapp Order 

Click the quick connect link (852) 60155577 to WhatsApp us for the price, delivery arrangements and supports
單擊快速連接（852）60155577到WhatsApp  詢問我們貨品的價格，交貨安排和支援

 

Also our Customer Service Team can provide service of products consultation, checking delivery status and requesting quotation.
同時我們的客戶服務團隊可以提供產品諮詢服務，查閱交貨狀態和詢問報價。

Working Hour : 09:00 - 19:00 ( Mon- Fri)
辦公時間：上午09：00 - 晚上19:00（週一至週五）

Address : Room 07, 2/F., Kingsford Industrial Centre, 13 Wang Hoi Road, Kowloon Bay, Hong Kong
地址：香港九龍灣宏開道13號景發工業中心2字樓07室

Tel 電話 : 852 27184618

email 電郵 : buy@foresoon.com.hk

WhatsApp to Order : One Click to order 
WhatsApp訂購：一鍵訂購 

Mobile 手機: +852 98092833 ,  +852 66269232

 

Please note that these Terms may be amended from time to time without prior notice. You are advised to check it on a regular basis.